Website Terms and Conditions
Honeycomb Hoppers & Soft Play LLC
Last updated: July 13, 2025
By accessing and using this website (www.honeycombhoppers.com), you agree to be bound by the following Terms and Conditions. Please read them carefully before using the site or booking a service.
1. Use of This Website
This website is owned and operated by Honeycomb Hoppers & Soft Play LLC, based in Lake Wales, Florida. The content, images, and materials on this site are provided for general information and marketing purposes only. You may not use this site or its content for any unlawful or unauthorized purpose.
2. Booking Services
Booking a soft play rental through this site or by contacting our team constitutes agreement to our Rental Terms & Conditions. A $100 non-refundable deposit is required to secure your date, with the balance due 7 days before your event.
All rentals are subject to availability and require a signed Rental Agreement. Full rental terms will be provided via email prior to final booking.
3. Cancellation and Weather Policy
All deposits are non-refundable. However, if you need to cancel, we allow one-time rescheduling within 12 months of your original event date, subject to availability.
In the event of severe weather (e.g. lightning, high winds, hurricane warnings), Honeycomb Hoppers & Soft Play LLC may cancel or reschedule for safety. In these cases, your deposit will be applied to a future booking within the same 12-month window.
4. Safety and Supervision
All play equipment is designed for children ages 6 and under. Adult supervision is required at all times. Customers are expected to follow all posted safety guidelines, which will be provided at the time of booking and included in your Rental Agreement.
Honeycomb Hoppers is not liable for any injury or damages occurring during use of our equipment.
5. Privacy
We respect your privacy. Any personal information submitted through this site or during the booking process (including name, contact info, or payment details) is kept confidential and used only to provide our services. We do not sell or share your data with third parties.
6. Photo & Video Content
Photos or videos taken during your event may be used for promotional purposes (e.g. website, social media, advertising). If you prefer not to be featured, please notify us in writing before your event.
7. Intellectual Property
All text, logos, photos, and designs on this website are the property of Honeycomb Hoppers & Soft Play LLC and may not be copied or used without written permission.
8. Limitation of Liability
This website is provided “as is” and we make no guarantees that it will be error-free or uninterrupted. Honeycomb Hoppers & Soft Play LLC is not liable for any loss or damage arising from use of this site or our services, beyond the amount paid by the customer for the rental itself.
9. Governing Law
These Terms shall be governed by the laws of the State of Florida, and any disputes will be resolved in the courts of Polk County, Florida.
10. Changes To These Terms
We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with the latest revision date.
11. Contact Information
For questions or concerns regarding these Terms, please contact us at:
📱 +1(863) 268-5829
📍 Lake Wales, FL