Privacy Policy
Honeycomb Hoppers & Soft Play LLC
Last updated: July 13, 2025
At Honeycomb Hoppers & Soft Play LLC, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (www.honeycombhoppers.com), book our services, or communicate with us.
1. Information We Collect
We may collect the following types of personal information when you visit our website or book a rental:
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Name, phone number, and email address
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Event details (date, time, location)
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Billing and payment information
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Any messages or inquiries you send us
We do not knowingly collect personal information from children under 13 years of age.
2. How We Use Your Information
We use the information you provide to:
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Process and confirm your bookings
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Communicate with you about your event
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Send important updates and confirmations
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Improve our services and website
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Respond to inquiries or concerns
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Share photos (only with consent, see below)
We will never sell or rent your personal information to third parties.
3. Payment Security
If you book a rental, your payment information is processed through secure third-party services (such as Square, Stripe, or another payment processor). We do not store your credit card information on our servers.
4. Photos and Media
With your permission, we may take and share photos or videos of your rental setup for use on our website, social media, or marketing materials. If you do not want your event featured, please let us know in writing before your event.
5. Cookies and Analytics
Our website may use basic cookies to enhance user experience and understand how visitors interact with our site. Cookies do not collect personally identifying information. You can disable cookies in your browser settings.
We may also use analytics tools (such as Google Analytics) to track general site usage in order to improve our content and design.
6. Third-Party Links
Our site may contain links to third-party sites (e.g. Instagram, Facebook, payment providers). We are not responsible for the content or privacy practices of those sites. Please review their policies before sharing personal information.
7. How We Protect Your Information
We take reasonable precautions to safeguard your information against unauthorized access, misuse, or loss. While no system is 100% secure, we are committed to maintaining the privacy and security of your data.
8. Your Rights
You may request to review, update, or delete your personal information at any time by contacting us. You may also opt out of receiving marketing emails or updates.
9. Changes To This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date at the top of the page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
📱 +1(863) 268-5829
📍 Lake Wales, FL